Is your home fit to live in?
Landlords must make sure their properties are fit for people to live in.
A rented home is unfit to live in when conditions or safety issues are so bad that it's not reasonable for you to live there.
This could be because the poor conditions:
affect your health seriously
put you at risk of physical harm or injury
mean you cannot make full use of your home
Your home must be fit to live in for your whole tenancy.
This applies to all private, housing association and council tenancies.
What makes a home unfit
Examples of things that could make a home unfit include:
heating broken or not working properly
unsanitary toilets, bathrooms or kitchens
Your home is only unfit if the problems in your home make it unsuitable to live there.
Damp and mould
Damp and mould can also make your home unfit. Find out more about damp in:
What you can do if your home is unfit
Private tenants can complain to your local council. Most councils have a private housing team.
If you rent from the council or a housing association, you can:
complain to your landlord as a first step
go to the Housing Ombudsman if you are not happy with response
Court action
You could think about court action if your home is not fit to live in.
The court could order your landlord to:
do any work needed
pay you compensation
More on how to take your landlord to court for repairs.
Councils and housing associations
Social landlords have to make your home safe in:
24 hours if it's an emergency hazard
5 working days from when they finish investigating if there's serious damp and mould
They must offer you free rehousing until it's safe to go back if it's going to take longer to make your home safe.
Private landlords
If you rent your home from a landlord who does not live with you, they have to fix problems in a 'reasonable time'.
This will be shorter if your home is not safe to live in.
Lodgers, temporary housing and licence agreements
If you have a licence agreement rather than a tenancy you are not covered by the fitness rules.
Your home should still be safe.
You probably have a licence if you're:
You might have a licence agreement if you live in other types of shared housing.
Last updated: 7 May 2026

